Customer Testimonials
i been trying to get in contact with finance department since MONDAY to cancel one of my services, i haven't had any response or call back from them, front desk keeps transferring but they never pick up, this is very unacceptable!
(Translated by Google) Mr. Roger was a great salesman. The fastest purchase I've ever made! Excellent service from everyone at Boggus Tipton, from the receptionist to the finance manager. (Original) Muy buen vendedor el señor Roger. La compra mas rapida que eh tenido en mi vida! Excellent servicio de todos en Boggus Tipton desde la receptionist hasta el de finanzas.
Kevin and Victor were a great help and ever thing went very smoothly!
I absolutely love this place 🤩🤩🤩from Sales to Service !! Go see Andrew , he’s the BEST 💯🏁✅ -Dodge Charger lover 🫶
Andrew made the experience of buying a vehicle very exciting with hassle free problems. He worked all day moving numbers to accommodate my needs. Extremely helpful an courteous in every way. Then we go to finance. Another great time laughing an joking. When wife was the one who needed a car an me was only a thought of maybe someday. At the end we both traded in an got new cars an walked away very happy. Great experience with both Andrew an Jose in finance
Excellent service
They have a fair and knowledgeable staff
Just got my new set of tires thanks to Mr.Miguel and the maintenance crew taking care of all scheduled oil changes my 2013 dodge ram has been running great thanks for all the hard work and keep up the good work
Ernest was a huge help in completing our great deal on our Ram!! From start to finish. Quick smooth and easy process. Our dog Hemi loves his new Hemi truck
Good people, good service while I was there purchasing my truck and at a fair price. Highly recommend contacting Ernesto.
Worked very hard on getting me the best deal ! Thanks
My experience at Boggus Tipton was very positive I arranged for our meeting with my salesman, Andrew, as early as Thursday, September 17th. When I got to the dealership on saturday september 19th, everything was a quick process. Everything from make a determination, but I wanted to my trading and all the paperwork through the finance. I got a pretty good interest. Rate and also low monthly payments as well.
My experience at boggus Tipton in Brownsville was amazing. I live in Edinburg so I simply called the office and spoke to Roger. From that moment on Roger guided me every step of the way. It was super easy to process paperwork before even arriving at boggus Tipton.
Amazing deals always making it happen
Excellent Customer Service! Andrew did an outstanding job showing us several vehicles. Very pleased with this Dealership.
I brought my 2019 Ram 1500 to Tipton Dodge for RF hub programming, which I was quoted $200 for. After inspecting the vehicle, I was told I also needed a new key fob, which I agreed to, paying approximately $480 for the key fob and programming.
Afterward, I was told there would be additional charges because the technician had identified something that was disconnected and had reconnected it. I was not consulted or asked to approve this additional work before it was performed. I was initially told the total would be approximately $980. After I questioned the additional charge, the amount was reduced to the ... Read More Google - Sep 4, 2026
I recommend Boggus Tipton, look for Vixtor E. If you are looking to buy a car, truck, he is the right person to go with, he has excellent customer service, he is such a great person , a gentleman and he treats you like family, also Joe H. From the finance Dept, he helps you to get the deal you need, he is sich a great person with excellent customer service, definitely you have to go to Boggus Tipton in brownsville, TX. you won't regret it....
I had an outstanding experience at this dealership working with Mr. Kevin Price and his entire team. They offer fantastic deals and top-notch customer service from start to finish. Their vehicle selection is also amazing, featuring a wide and impressive variety of options.A special shoutout goes to Connor, who is an exceptional sales associate. His professionalism, knowledge, and dedication truly represent top-tier service. I met all my criteria as a buyer, the process was seamless, and I walked out with a brand-new 2026 Jeep Wrangler Rubicon X that I absolutely love! I highly recommend Kevin, Connor, and the rest of ... Read More Google - Aug 27, 2026
Ernesto did a great job on giving me all the information I needed as well as working on my application and getting all documents needed.
warranty work done on emissions it took three days to fix because they dont keep the parts in stock
Left me vehicle to be serviced w Miguel he lied about the auto start not being covered by warranty , big guy manager in the back very rude hard to get him off his chair 🪑 he don't get up for nothing and just yells , no professional skills when I left w my vehicle the back area started a squeaking really bad. They'll fix one thing and damage another to make you come back. Rotten professional ism , they tampered w brake pad , upon reviewing it the other side brake pad had ALOT more brake life to it then the other ... Read More Google - Aug 18, 2026
Came in after leaving another dealership, the first place I went was very shady and when I came to meet with Mario here at Tipton he had me in and put with the vehicle I wanted at the terms I wanted within 2-3 hours very quick process and the whole team was very receptive. By far one of the best experiences I’ve had buying a car.
great sale
Very nice and no pressure dealership. Everyone was friendly. This is my second purchase form this dealership and this was very different from my first. Victor was great. Keep up the great work.
Mario was such an amazing sales rep. One of the best I've ever interacted with. He was able to answer all our questions and provide us with the best deals that fit our budget. I would definitely go through him again in the future.
Had a great experience with Ernesto and the whole team there. Would recommend them and they had a welcoming, non-pressured experience. Really appreciated how quickly they made the whole thing. In and out in little over an hour.
Great work in and out
Love their patience and professionalism. as well they always go the extra mile to make better options
So, long story short: bought a new 1500 Ram 3 months ago and it stopped on me without a warning. Went back to RAM dealership and they were professional and courteous. Making it right still had some expenses attached to it. But, I am no longer worried about being in the other truck that left me in the middle of the street. And, I learned my salesman cared as he gave me my roadside assistance number without hesitation. Finance explained the transfer information. It should not have happened. But, the sales and finance guy where nice.
Mario was very helpful and had me in my new truck and out the door faster than anyone I’ve ever bought a vehicle from. It was the best experience I’ve had purchasing a new vehicle.
We had an amazing sales man named Connor, he went above and beyond for us. If you happen to stop and are looking for a vehicle ask for Connor you won’t regret it. I had a smooth transaction and he made it possible for me to get my vehicle. I will be recommending him to everyone I know that’s looking for a vehicle. He left a lasting impression to us.. Thank you for everything Connor!!!
Had to take my Jeep Gladiator in for an engine light on! Being that my in laws live in San Bentio,TX I went to Bert Ogdon Jeep in Harlingen first. They were closer. When I arrived there I had the worst experiance ever! All they were concerned about was we cannot get to your Jeep until Monday! This was on a Thursday. So went to my next closest Jeep Dealer Boggus Tipton. Best decision I ever made. Miguel was awsome! He listened to me and relized that I was from out of town and went and taked to the ... Read More Google - Jul 25, 2026
My experience purchasing a vehicle was surprisingly simple. Andrew has a job to do but I feel he was quite honest when steering us in the direction of a good deal on a vehicle that was the right fit for my son. Thank you Andrew!
Quick and easy
Had a hell of an experience with the salesman Andrew. Told him the Jeep I was looking into, and he brought it upfront so I can look at it right away. We worked out the numbers, and he wasn’t pushy like other salesman have been. There was a little hiccup with the trade I had, but it wasn’t his fault. He fought for me, and got the numbers right. I highly recommend Bogus Tipton for your Chrysler vehicle needs, and if you are looking for a salesman that will have your back, look for Andrew Covarrubias.
Great buying-trading experience at Boggus Tipton CDJR in Brownsville. Painless and quick purchase. Highly recommend asking for Conner.
I was in search for a bigger family vehicle and thankfully Roger was the one to assist us. He really took the time to show us different options without taking control, I didn’t feel any pressure from him. We looked at different options and I even test drove two cars before deciding on 2026 Jeep Grand Cherokee. Roger’s attentive attitude remained the same from the time we entered the building to the time we drove off in our new vehicle. I really appreciate the time he took with us, I didn’t feel rushed or uncomfortable. I really recommend ... Read More Google - Jul 23, 2026
We had an excellent experience working with Ernesto! He went above and beyond to get us the best possible price and made the entire car-buying process easy and stress-free. He was kind, professional, and never made us feel pressured. Ernesto took the time to answer all of our questions and worked hard to get us a great deal. If you’re looking for an honest, knowledgeable salesperson, I highly recommend asking for Ernesto. Thank you for such a great experience!
Look for Mario, he was great!
They were great! The whole process was so smooth and quick, I was pleasantly surprised. Roger and Joe were such a blessing and relief to work with, both very knowledgeable, kind, and honest. They really worked with me to get me in a safe and reliable family vehicle and we couldn’t be happier. Go see them!
Not good !!!
(Translated by Google) Thank you for your help and service, much better than I expected. They even mailed my license plate sticker to a different city. The receptionist Cristal and the shipping team provided excellent service. Thank you all so much! (Original) Gracias por la ayuda y por el trato, mucho mejor de lo que esperaba, aparte me enviaron por correo mi sticker de placas a una ciudad diferente. Servicio de 10 de la recepcionista Cristal y de los encargados de enviar paquetes. Muchísimas gracias a todos!!
My jeep needed and oil change before me and the kids headed back home to Ohio and they were very quick to get it done for us. The service here was wonderful and everyone was very nice to us, thanks for taking care of our vehicle needs!
I just had a very pleasant experience with this dealership! They (specifically Andy) took care of my vehicle and took care of me. I have a custom van that had a rodent problem. The dealership went above and beyond the call of duty and arranged for an outside detail shop to clean up the problem. (And, the dealership did not mark up the cost even though they made the arrangements with the detail shop.) Then the service department completed the repairs at a cost much less than I was expecting. I was expecting the service department to charge for a ... Read More Google - Jun 12, 2026
Never come on Saturday they under Staffed also very badly manage . 1 advisor only in service . They don’t know what they doing . They urgently need better management . They need to improve their communication with the customer
"Boggus" Tipton is a fitting name for this place. We agreed upon a price for a vehicle, they ran my credit, and then they suddenly claimed someone else bought it while we were working the deal. Why hard pull my credit in the first place just to waste my time and impact my score? Scott Gilbert/JR Vega, the sales managers, do not honor their agreements and their word means absolutely nothing. Avoid this place if you value transparency and honesty. So much for "no" gimmicks!
It's the only place I take my Dodge
Called twice for sales and no answer just music
Great customer service. Tell you how it is. Work with you. Attentive to what you want and need. Won't sell you something you don't want. I recommend Rafael Medina. Keep up the great service Mr. Rafael Medina.
Sold my beautiful Mustang 2025
Terrible customer service in the service department. Walked in with no acknowledgment and stood there for a few minutes and left. There was a person at each station none were with a customer. I’ll just take my business elsewhere.
Appreciate him returning my messages, make sure to have my jeep fixed, thank you for helping me out
Very courteous and professional. Miguel was quick to assess my situation and he acted swiftly to take care of my problem as I was a walk in with no appointment. Couldn’t have been happier. Russ Nicosia.
Greetings,
In the hyper-competitive business of selling cars, dealerships typically find creative ways to separate themselves from the competition. One way is through the service that they can deliver to the customer.
I took my 2023 Dodge Charger (still under warranty) in for service to the Boggus-Tipton Chrysler dealership because the trunk release button was not working. I assumed this was going to be a quick fix since the dealership has all the necessary tools and computers to diagnose the issue. The service advisor never called back to provide status updates. I had to be the one checking in every few ... Read More Google - Feb 17, 2026
Everyone at Boggus Tipton were wonderful, knowledgeable, patient, and kind. Thank you all for everything.
Easy experience… very friendly and knowledgeable staff. The whole process was easy and stress free
"AVOID THIS DEALERSHIP'S SERVICE DEPARTMENT AT ALL COSTS! I recently had a vehicle serviced at this dealership and the experience was absolutely appalling. From the moment I dropped off my truck, I had to wait days just to get a simple update on the status of my vehicle. Messages went unanswered, phone calls were ignored, and it felt like I was being deliberately ignored.
But the cherry on top was when they finally decided to call me to say that they were going to return my truck "as is" because the issue I brought it in ... Read More Google - Feb 4, 2026
Great Experience dealing with Rafael Medina. He was very helpful and not pushy whatsoever. Very attentive to our needs and got us into the Rubicon X we were looking for. Joe at finance was also very easy to talk to and very clear throughout the process.
Rude staff ,I called for information and they hung up the phone on me ,then I call again and they said they would call me back and they never did ,.besides selling cars that don’t work they are rude .i don’t recommend this place To anyone .
My husband bought a brand-new 2025 Ram 3500 from this dealership five months ago, and it has already required service four times. 2 of those visits lasted almost a month, during which we were not provided a rental despite repeatedly asking. Each time we called for an update, we received different information. My husband needs his truck to work so after all the problems we were having we were wanting to just trade it. My husband goes in person and the sales manager suggested two options. They either roll over $20k or my husband contacts the bank to have the truck repossessed — a ... Read More Google - Nov 26, 2025
Manager promised us was going to offer us a better price so we went inside to run numbers and after over hours another manager tells us that can not offer us any better price than what's listed for. so we went to Harlingen Jeep dealership and they gave us a better deal and we bought a Jeep Rubicon
I purchased a vehicle for my dad a few Thursdays ago, the following Monday I advised the dealer my circumstances had changed. They would NOT accept the vehicle back, instead I was offered a trade in and that I would get a call back. I was looking for something more affordable for me. Let's NOT forget what all was promised to me. I was promised floor mats, a NEW RIM that supposedly was ordered and that I would get a call when ready to pick up, ( supposably the following MONDAY). I kept getting a tire pressure alert, so I ... Read More DealerRater - Nov 5, 2025
Wow, just purchased a vehicle from this place I have yet to hear back from them. I was promised a new rim floor mats. They will tell you anything just to get a sale. I was told I would get a call back. They were gonna talk to the general manager. I was trying to get another vehicle no response. They’ve totally disregarded all my complaints and I have yet to hear from them. I am so upset if I can give him a zero rating, I would.
Boggus is a Bogus! False Advertisement Indeed. My husband booked his appointment for services online with a good price with bunch of free but in return,they tell you they can’t do some of those services because they don’t have an equipment to do it!!! And for the price $107 jump to $350!!! I was to late reading bad comments/reviews here, that they dealt with the same thing, ( FALSE ADVERTISEMENT indeed) also read Kevin Pierce the Manager replied to those, I tried reaching out to him, I called the number asking for him first who answered transferred me to ... Read More Google - Oct 13, 2025
(Translated by Google) Terrible service. What they offer on their website, Facebook, or any social media platform is false advertising, a lie. They don't honor the price or the discount. Saúl, the manager, refused to honor the discounts mentioned in his advertisement, and his post is false and misleading.
(Original)
Terrible servicio, lo que ofrecen en su página web, Facebook o cualquier red social es falsa publicidad, mentira. No respetan el precio o el descuento. Saúl el gerente, se negó a respetar los descuentos que menciona su anuncio publicitario, siendo falsa y engañosa su publicació... Read More Google - Sep 21, 2025
they made false advertising, I went and they refused to provided the price that they advertise. Saúl refused to respect the sales price,
Gabriel did an amazing job for us fixing the radio in our 2018 charger. He took the time to follow through on our warranty and only charged us the deductible unlike some other deal ships. Great job guys.
Thank you to our salesman Joe and Mr Saul for being very helpful and attentive!
Horrible customer service. Tried contacting the parts department . Seems no one works there
My sister had a very disappointing experience with this dealership. They made a mistake on her contract, and instead of taking responsibility or trying to resolve it professionally, the sales manager was extremely rude and dismissive. She was spoken to in a condescending manner and treated as if the error was her fault. This is not the kind of customer service you expect after making such a large purchase. I would strongly recommend looking elsewhere if you value honesty, professionalism, and respect. Manger ZEKE was the worst! Please do not go to this dealership.
Purchased a vehicle in May and I still haven't received my license plates or title. I have been reaching out for the last 2 months and they never have an answer for me. I had a good experience and got a good deal with the vehicle I purchased, but the problem came after the purchase. Since we paid it off, they don't seem to have an interest anymore.
My overall experience was great. Service was excellent and everyone was very friendly, courteous, and professional. I was very pleased with Boggus Tipton personnel.
Coco is an amazing person. Thank you, guys, for treating us with respect and kindness.
I guess I was browsing and one of your lady representatives texted me and just called me today 06/06/2025 around 325pm. I explained her the situation and thank her for the call and she hanged up on me. Please teach her some manners. I don't think any client buying or not deserves that.
While the vehicle purchase process was easy, the service experience has been frustrating. Getting the vehicle serviced is a hassle—they take a long time and often don’t follow through on their commitments. I took my vehicle in for a recall, expecting the issue to be resolved, but ended up leaving with even more problems. Very frustrating and disappointing.
The auto service dept did their work
properly, but I suggest maybe next time
technicians could check to see if any cleaning is necessary. I took my Chrylser 300 in for a "recall service" on an airbag
issue & the ceiling on the roof had to be removed to work on the car. However, I noticed when I got home that there were several dirty spots on the ceiling of the roof.
Also, had a problem with the receptionist (Norma). It took several calls & over ltwo hours to get an answer if my car was ready. It was ... Read More DealerRater - May 21, 2025
They did a good job on my vehicle. I am always impressed by the customer’s car records maintained on my vehicle.
Horrible dealership experience. I was working with Armando Longoria and it was awful. I do not recommend this place.
They are very friendly and professional They always give me good advice in what to do to my 2020 gladiator
I seldom write reviews. However, I had a horrible experience at this dealership. I took in my Gladiator for a recall and service on an item that was covered under powertrain warranty. When I picked up the vehicle, a new light on the dashboard was turning on with an error message showing "Stop/Start Unavailable. Service Stop/Start System." I went back inside the dealership and the service member told me the battery was probably just low, and to drive it around for a day or two and the light would turn off.
Fast forward a week, and ... Read More Google - Mar 26, 2025
Absolutely terrible experience. I bought a car online (just don’t) the communication was an F-. They justified their nonexistent communication on the car being a good deal, as if that justified them not picking the phone up or returning my call. I wired them 20k and was told that after I signed the contract the car would be released. That wasn’t the case. It ended up being almost week before they released the car. I’m assuming they were avoiding me because I was upset, but who wouldn’t be after sending 20k and literally no communication. Finally 5 ... Read More Google - Mar 20, 2025
My experience was excellent and I am very happy with my new car and all attention I got doing this deal!
I had the oil changed on my new Grand Wagoneer and the service was fabulous — they were quick and very efficient
I call to ask to get a price on a call and Mr Joe Rodriguez Need to learned how to talk to customer!!! Was very rude !!! I purchase 3 cars last 4months ago !! I been buying cars every year ! Never have the experience like today!!! Never come back to this preown vechicles dealer !!! Thank Mr Joe Rosriguez !!! I was buy cash !! Hope Mr Camacho call me back !!!
Excellent communication whit the personal on service area very good information about any concerns and questions i have
Never had my spare key and manual mailed to me
It was very simple and easy to deal with employee he was very professional very informative about discounts
Rude
I always come and do my services here for my vehicle and they never fail to deliver great customer service and maintenance.
